HOLISTIC CONCEPT
Because we care.
Through our core business as a pharmacy we create positive social impact for people and our society: Redcare is dedicated to improving access to the right medication and digital pharmaceutical services, enabling people to take care of their health in the best way possible.
Our sustainability approach combines business growth with social and environmental responsibility as well as with long-term value creation.
We have defined clear goals, guidelines and responsibilities for the sustainability topics most relevant to our business model, to further develop and expand our existing sustainability performance.
governance
How we drive sustainability.
We view sustainability as a way to safeguard the future. That is why sustainable action is part of Redcare Pharmacy's corporate strategy.
Highest Priority.
Overall responsibility for sustainability lies with the CEO of Redcare Pharmacy to whom the Sustainability Department/Sustainability Director reports directly.
Part of the Executive Board’s long-term financial compensation is the sustainability performance in the form of a climate-related KPI.
Joint commitment and combined expertise.
Established in 2025, the Sustainability Steering Committee supports and drives Redcare's overall sustainability strategy, reviewing and evaluating Redcare's progress in executing it.
Our Supervisory Board advises on the development and implementation of the strategy and also monitors it.
TRANSPARENCY
Strategic alignment with global standards.
Our sustainability strategy is in line with the United Nations’ Sustainable Development Goals (SDGs). It is based on a sound materiality assessment according to the concept of ‘double materiality’ and in keeping with the Corporate Sustainability Reporting Directive (CSRD). This makes our sustainability efforts both measurable and internationally comparable.
Since we started reporting in accordance with the ESRS in 2024, we’ve been emphasising our commitment to maximizing the positive impact of our business activities along the entire value chain while minimizing negative environmental impacts as much as possible.
PROACTIVE
Integrated reporting at a higher level.
Since 2024, we’ve been reporting in accordance with the newly-introduced European Sustainability Reporting Standards (ESRS).
This move has now raised our sustainability commitment to a new level.
The reporting was preceded by an extensive, multi-stage process to identify the impacts, risks and opportunities (IROs) of our business activities, which took into account the entire value chain, including upstream and downstream activities.
This much more detailed approach has already proven its worth in the identification and implementation of our sustainability measures.
Our value chain.
Upstream Activities
Manufacturing by our suppliers and raw materials.
Inbound logistics.
Redcare Operations
B2C Healthcare
Online retail, enhanced pharmacy solutions, own brands.
B2B Healthcare
Market Place, retail media, wholesale.
Downstream Activities
Service- and Product use by our customers and end-of-life.
Local partner pharmacies.
Outbound logistics.
REDCARE SUSTAINABILITY STRATEGY
Three pillars, one responsibility.
Our sustainability strategy is based on three pillars: Planetary Care, Patient Care and Employee Care. This is how we can ensure that ecological, social and economic aspects are addressed holistically.
Planetary care.
A healthy life needs a healthy planet.
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Patient care.
Making health accessible and fair.
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Employee care.
Responsibility for our employees.
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Each of these pillars contains four core topics that also contribute to achieving the United Nations Sustainability Goals (SDGs).
These core topics serve as a strategic compass for designing plans, fields of action and creating concrete measures.
ONGOING IMPROVEMENT
Sustainable Success.
We are continuously enhancing our sustainability performance and achieved relevant targets in 2024:
Planetary Care
74%
Reduction in market-based scope 1 & 2 emissions compared to 2020.
94%
Recycled content for packaging materials.
87%
Share of renewable energy at our sites.
Patient Care
12,5 M
Customers served with high customer satisfaction.
100%
Paper saved for health insurance prescriptions in Germany thanks to the app offer
24%
Increase in medication adherence via the MyTherapy app.
Employee Care
343
employees used our free health scans.
289
employees used our online mental health advice service.
372
employees used our digital training offers.
RECOGNITION
Peak ESG-performance.
In Sustainalytic’s ESG rating, Redcare Pharmacy was classified as ‘low risk’ in the "Consumer Staples Distribution & Retail" category.
Our strong sustainability profile and the effectiveness of our strategy have been confirmed by MSCI ESG Ratings, who have awarded us an AAA rating (rating as of 11 March 2025).
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